Virtoo by LG
modified: July 9, 2018
governs how we, Screenovate, use the information that we collect, receive and
store, in connection with your use of the Virtoo by LG Software, and the choices
you may make with respect to that.
BY ACTIVATING AND/OR BY USING THE SOFTWARE, YOU EXPRESSLY
USE OF THE SOFTWARE CONSTITUTES YOUR BINDING AGREEMENT AND CONSENT TO THIS
ACCESS OR USE THE SOFTWARE IN ANY MANNER WHATSOEVER. YOU AFFIRM THAT YOU ARE OF
LEGAL AGE IN YOUR JURISDICTION TO FORM A BINDING CONTRACT, BUT IN ANY EVENT
OVER EIGHTEEN (18) YEARS.
USER LICENSE AGREEMENT:
Software is subject to our end user license agreement (“EULA”) located at virtoobylg.screenovate.com/terms. This
defined herein shall have the meaning ascribed to them in the EULA.
We reserve the right, at
page (virtoobylg.screenovate.com/privacy), which will be reflected in the “Last Modified” date
above, without the need for any notice to you. Your continued use of the Software
following such update constitutes your acknowledgement and consent of such
TYPE OF INFORMATION WE COLLECT:
The first type
of information we collect is aggregated, anonymous, non-personally
identifiable, information which may be made available or gathered via the
users’ use of the Software ("Non-Personal Information"). We
are not aware of the identity of the user from which the Non-Personal
Information is collected. Such Non-Personal Information may include (but is not
limited to) the following examples: Type of operating system, Software version,
type of device, date/time stamp, language preference, click-stream, event-stream,
referral/exit pages, page views, high level geo-location (region/country/city),
errors, crashes, etc. Please note that if we link Non-Personal Information to
Personal Information we shall treat it as Personal Information as long as it is
second type of information is individually identifiable
information, namely information that identifies an individual or entity or may,
with reasonable effort, identify an individual (“Personal Information”).
We may collect Personal Information through the Software. The Personal
Information we may collect, may include the following:
‘Contact Us’ Information and other forms. If
you contact us in any manner, including by sending us “Contact Us”, support,
feedback or any other request or notification, whether by submitting an online
form that we make available or by sending an email to an email address that we
display, or in any other manner, you may provide us with certain information
such as your name and email address.
Identifiers. We may collect certain
identifiers, such as online identifiers, device identifiers, client identifiers
and IP addresses. In case we collect identifiers that are considered under
applicable law as Personal Information, we shall treat them as such.
3.2.3 Account. In
some cases, you may be offered to register and create an account. If you create
an account, you may be requested to provide us with Personal Information, such
as full name, phone number, private password, e-mail address, physical address,
photo etc. You may also register through an existing third-party account
accounts such as Google+ or Facebook and in such event the third-party account may
provide us with access to certain information about you as is stored therein
(e.g. full name, e-mail and any additional information which you authorize).
Purchases. The Software may include an option to
purchase certain features, products or services from us. If you choose to make
a purchase, our third-party payment providers may require sufficient
information from you to complete the transaction. Such information could
include a credit card number and related account and billing information,
invoice related information, and other data required to process the order. We
will use the tools, software or services of third-party payment providers to
process transactions on our behalf, in which case you acknowledge and agree to
Device Location Data. We may provide certain location-based services (“Location
Services”) in connection with the Software that are dependent on data
related to the geographic location of your mobile device on which the Software
is installed (“Location Data”). If you choose to participate in these
Location Services, you agree that we may collect or obtain your Location Data.
You should be able to use the settings on your mobile device to turn off
WE MAY USE THE INFORMATION WE COLLECT:
The Personal Information we collect may be used (via any
applicable communication channel, including e-mail, SMS etc.) for the following
purposes: (i) to correspond with you and attend your requests; (ii) to provide,
secure, support and improve the Software and associated services; (iii) to
support or carry out the transactions you have requested; (iv) to send you
communications (including marketing and advertisement communications) that you
request or that we believe may be of interest to you; (v) to identify and
authenticate your access to the parts of the Software you are authorized to
access; (vi) to customize your experience with respect to the Software; and/or
(vii) any other purpose with your prior consent.
The Non-Personal Information we collect may be used for any
purpose as we find appropriate.
WE MAY COLLECT YOUR INFORMATION:
Cookies and Other Tracking Technologies. Our
Software may utilize “cookies”, anonymous identifiers and other tracking
technologies in order for us to provide functionality and services associated
with the Software and to present you with information that is customized for
you. We may also use third party tools and related cookies. A “cookie” is a
small text file that may be used, for example, to collect information about
activity on a website. Certain cookies and other technologies may serve to
recall Non-Personal Information, previously indicated by a user. Most browsers
allow you to control cookies, including whether or not to accept them and how
to remove them. You may set most browsers to notify you if you receive a
cookie, or you may choose to block cookies with your browser.
Beacons and pixels. We may use certain web beacons
on our Software. You can make some web beacons unusable by rejecting cookies
in your web browser. When you use the Software or visit our websites, we may
also use pixel tags (also called "clear" gifs), tracking links and/or
similar technologies to note some of the pages you visit on our websites.
Support logs. We may store log files on your device for
support and debug purpose. We may request you to send such logs to us as part
of a support / feedback handling flow. These logs may contain Personal
Information related to your individual usage of various features of the
Software. Please be aware of this and don't send us log files if you feel they
may contain sensitive information.
Data Processing Services. The Software may use third
party tools and/or services, such as analytics and/or logging and/or error reporting
and/or support and/or feedback and/or survey and/or marketing and/or other types
of data processing tools and/or services, to collect information related to the
Software and/or its use (“Data Processing Services”).
Google Analytics. One of Data Gathering Tools we
use is Google Analytics. To learn more how Google uses data from our use of
Google Analytics Cookie we recommend you review Google’s policies located at:
We also encourage you to review the Google Analytics' currently available
opt-outs for the web tool available at: https://tools.google.com/dlpage/gaoptout/.
We do not necessarily host the Software, or any part of it,
ourselves. Hosting may be done by third party service providers that we engage.
This means that data you may provide us or that we may collect from you may be
hosted with such third-party service providers on servers that they own or
control. Regardless of where such third-party service providers are located,
their servers may be located anywhere in the world. Your data may even be
replicated across multiple servers located in multiple countries.
We may store, process, transfer and/or share your information in
applicable law. If you are a resident of the European Economic Area ("EEA")
we will take appropriate measures to ensure that your information receives an
adequate level of data protection upon its transfer outside of the EEA. If you
are a resident of a jurisdiction where transfer of your data requires your
for such transfer of your information.
WITH WHOM DO WE SHARE YOUR INFORMATION:
We may disclose and/or share your Personal Information, including
in other regions and/or countries as follows: (a) to third party service
providers, such as hosting partners and/or Data Processing Services partners in
order to support our business operations; (b) if we have a good faith belief
that disclosure and/or sharing of such information is helpful or reasonably
necessary to: (i) comply with any applicable law, regulation, legal process or
governmental request; (ii) enforce our EULA and/or separate contracts (if
applicable) with you, including investigations of potential violations thereof;
(iii) detect, prevent, or otherwise address fraud or security issues; and/or (iv)
protect against harm to the rights, property or safety of Screenovate, our
users, yourself or the public; and/or (c) to our co-branding partner, LG
ELECTRONICS INC. and/or its Affiliates, for any purpose permitted under this
We may disclose and/or share Non-Personal Information (with
or without compensation) to any third party as we find appropriate (including in
other regions and/or countries).
In order to offer you a more consistent and personalized
experience in your interactions with us, information collected through one
source may be combined with information we obtain through other sources.
RETENTION POLICY AND USER RIGHTS:
Information Retention. We may retain the Personal
Information we collect for as long as needed to provide the services associated
with the Software and to comply with our legal obligations, resolve disputes
and enforce our agreements, subject to applicable law. We may retain
Non-Personal Information for as long we find appropriate, subject applicable
Opting Out. You may choose not to receive
future promotional, advertising, or other communications from us by selecting
an unsubscribe option in the communication interface (if available, for
example, link at the bottom of each email that we send) or by contacting us
at firstname.lastname@example.org. Please
note that even if you opt out of receiving the foregoing communication, we may
still send you a response to any “Contact Us” request as well as administrative
communications (for example, in connection with a password reset request) that
are necessary to facilitate your use of the Software.
User Rights. At all times, you may choose whether or
not to provide or disclose Personal Information. If you choose to provide
Personal Information, you may access, amend, update, delete or transfer such
Personal Information through the appropriate interface in the Software (if
available) or by contacting us at email@example.com. In the
event you make such request, note that we may require certain information from
you in order to verify your identity and locate your data and that the process
of locating and deleting the data may take up until one (1) month, all in
accordance with applicable privacy laws. Data privacy and related laws in your
jurisdiction may provide you with different or additional rights related to the
data we collect from you, which may also apply. If you choose not to provide
mandatory Personal Information, you may be unable to access the Software or certain
parts of the Software. Please note, however, that we may not be able to fulfill
your above requests in one of the following circumstances: (i) as required or
permitted under applicable laws; (ii) for legitimate business purposes; and/or
(iii) unreasonably repetitive requests that require disproportionate technical
efforts and resources, for example, developing a new system or fundamentally
changing the current practices.
LINKS TO THIRD PARTIES:
The Software may enable
you to interact with or contain links to third party services, and/or websites
and/or applications and/or operating system, and/or your accounts with third
parties (“Third-Party Services”). We are not responsible for the privacy
practices or the content of such Third-Party Services. Please be aware that
Third Party Services may collect Personal Information from you. Accordingly,
Service that you choose to use or interact with.
The Software is intended for
users who are of legal age in their jurisdiction, but in any event over
eighteen (18) years. If you are under legal age in your jurisdiction or under 18
years of age, you may not use the Software. If we learn that we
have collected Personal Information from a child under 18 years, we will delete
that information as quickly as possible. If you believe that we might have any
such information, please contact us at firstname.lastname@example.org.
SENSITIVE PERSONAL INFORMATION:
Please refrain from
providing us with any sensitive personal information, such as information about
your medical or health records, political, religious or philosophical beliefs,
criminal offences (alleged, or committed), criminal conviction background,
racial or ethnic origin, trade union membership, sexual orientation, sexual
history, behavior or any other data that may be sensitive for you.
The security of your
information is important to us. We follow generally accepted industry standards
to protect the information submitted to us. However, no method of transmission
over the Internet, or method of electronic storage, is 100% secure. Therefore,
while we strive to use reasonable acceptable means to protect your information,
we cannot guarantee its absolute security or confidentiality. If you have any
questions about security on the Software, you can contact us at email@example.com. Further, in the event of a data breach, in which we
discover your information is at material risk, we will notify you through the Software
or in other ways we find appropriate. Also, we strongly recommend you take appropriate
measures to protect your Personal Information by doing the following: (i) if
you set an account with us, please make sure you take appropriate measures to
secure it (e.g. set strong password, update your password from time to time and
don’t expose it to third parties); (ii) keep the Software up to date; and/or
(iii) contact us immediately in case you are aware of any data breach and/or
security vulnerability with respect to the Software.
MERGER, SALE OR BANKRUPTCY:
event that we are acquired by or merged with a third-party entity, or in the
event of bankruptcy or a comparable event, we reserve the right to disclose,
transfer or assign the information collected and/or processed hereunder in
connection with the foregoing events.
CALIFORNIA PRIVACY RIGHTS:
Do Not Track Notice. We do not
track consumers over time and across third party websites and therefore do not
respond to Do Not Track signals. We do not allow third parties to collect
personally identifiable information about an individual consumer’s online
activities over time and across different web sites when a consumer uses the
Personal Information Disclosure. California Civil Code
Section 1798.83 permits our customers who are California residents to request
certain information regarding our disclosure of Personal Information to third
parties for their direct marketing purposes. To make such a request, please
send an email to firstname.lastname@example.org. Please
note that we are only required to respond to one request per customer each year.
Deletion of Content from California Residents. If
you are a California resident under the age of 18 and a registered user,
California Business and Professions Code Section 22581 permits you to remove
content or Personal Information you have publicly posted. If you wish to
remove such content or Personal Information and you specify which content or
Personal Information you wish to be removed, we will do so in accordance with
applicable law. Please be aware that after removal you will not be able
to restore removed content. In addition, such removal does not ensure complete
or comprehensive removal of the content or Personal Information you have posted
and that there may be circumstances in which the law does not require us to
enable removal of content.
If you have any questions or
delete, amend, modify or transfer the data, please contact our Data Protection
Attn: Data Protection
Address: Screenovate Technologies, Ltd., 34 Jerusalem Rd.,
OBLIGATIONS, TERMS AND CONDITIONS SET FORTH HEREIN. BY USING THE SOFTWARE, YOU
NOT USE THE SOFTWARE.